14 February 2008

So Starbucks is planning to close 7,100 of their stores on February 26th for three hours in order to "re-educate" their baristas. (Thank God, this will happen in the early evening hours--NOT the morning!) Says a spokesman: "They will be trained in creating the perfect shot, steaming the milk and all the pieces that come together in a drink. ...It's really about ensuring that the customer experience that we provide is the best that it can be."

I have no proof, but I think my lovely spousal equivalent may be behind this new push. She's quite the stickler when it comes to making sure her tall, skim, caramel macchiatto with extra foam is made just right--and has no problem telling the baristas, their boss, and their bosses boss if it's not. (Just ask the good folks at the U Street store!)

Me? I usually just ask for the drip coffee of the day.